Everhome took money out of my account over drafted my checking account and made me bounce a half a dozen checks. We got set up with a repayment plan through freddie mac to lower our payment we dont owe a payment till july of 09 .
but guess what everhome took 1,185.00 our orignal payment out plus our repayment amount of 748.00. the payments were to be cancelled but their wonderful customer service never canceled the payment. so now we are negative 344.05 and have no diapers and i visited the food pantry for the very first time this week so we would have food! and borrowed money from my church to buy diapers for my 1 month old!
i hate everhome mortgage there customer service is worthless and nobody knows what they are doing and give you a hundred different stories.
i got a call today from "keith" from everhome mortgage that said we are okayed to have the payment returned to us but amazingly nobody knows who keith is or has a clue about the phone call even being made. just another way to screw people over during these hard times way to go everhome you jerkoffs!
Monetary Loss: $2.