It's so humorous how an individual can take time precious time to write a negative review about a company and never take the time to write something good about the company when something postive has been done. Be fair and understanding. There is no way when i'm reading reveiws of companies, there is no good deeds being commented on, not one.
My mortage company is Everhome Mortgage and I have never had any problems with them. My previous company was NetBank and during my time with them I had one incident where my taxes were not paid on time; however, they corrected the problem and appologized for their error.
Some individuals make a mountain out of a molehill. In ending, when someone has done something good for you, take the time to praise just like you have taken the time to deprecate.
Product or Service Mentioned: Everhome Mortgage Mortgage.