We had started the shortsale process w/Everhome Mortgage in Sept.2011 they kept putting up roadblocks like not enough info, we then sent them more, 1st fax to them was 121 pages long, then they stretched it out and sent a Realtor out for the BPO, would not let us know what was written.
Then they upped the price, we met their price, then they needed the second to agree, ok we got the 2nd approval letter then they finially said ok but you have to close the deal in 10 days not 10 working days now we are into the Holidays, they shut down for 3 of those days, we asked for another extension, the boss said it was approved, 2minutes later he said he had to confer with the person working the file, 1 minute later she Jessica came on the line and said she could extend it to Dec 30th if we (the agents) agreed to pay them another $500. we said ok even though it seemed like extortion and was.
Jessica said that it was extended to Jan 3rd, then the next time I talked to her she said Dec 30th we asked for another extension as the Underwriter asked for a termite report and would not fund until all Section 1 was completed..there was no way that this could be done in 2 days.Now we are back with a new contract w/Everhomes asking price and they will not grant us an extension to complete the new transaction.
I am the Real Estate agent on this and the banks do not want to let people buy homes they would rather Auction them off then work w/a good qualified buyer.
Review about: Everhome Mortgage Mortgage.