Indianapolis, Indiana
Not resolved

I Called Ever-home Mortgage on Monday 3/21/2016 at 10:25 am, Talk to Mia Spahic ask her for an updated pre-qualification for my realtor , I wanted to put an offer in on a house , she said she will have it for me on Monday afternoon. I never receive it so I call on Tuesday she didn't return my call I try on Wednesday no return call , On Thursday i called the operator and she got a whole of Ms.

Spahic , Ms. Spahic said she will call me in 10 minute but still she never return my call, I called another Bank and got my loan ($350,000) .I then called Ms. Spahic's Supervisor (Nolan) he said she was preparing for her wedding (at work) so while I was waiting on Ms.

Spahic all week someone put an offer on the House. Kelvin Johnson 317-506-0622

Product or Service Mentioned: Everhome Mortgage Mortgage.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Everhome Mortgage Pros: One representative.

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