Everhome Mortgage Reviews and Complaints
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ISSUES RESOLVED
136
TOTAL REVIEWS
$930K
CLAIMED LOSSES
$22.8K
AVG LOSS
36.9K
PAGE VIEWS
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Cons
- Unethical
- Inflexability
Pros
- One representative
- Mortgage rate
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- Most helpful reviews first
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Everhome Mortgage in Matthews, North Carolina - Disgruntled
BOA sold our mortgage to Everhome. We have. Received NO communication from the new lender until we received a notice that a late fee was added on 7/3/13. Under the terms of our loan with BOA, late fees were assessed on the 16th of the month. In addition, we have NOT yet received any information as to where to make a payment. Payment was made to BOA. No lender should have contacted us with new payment address and terms of the loan should remain in tact as we have signed NO new loan documents with this company. Mad as *** and not going to take it!
1 comment
Everhome Mortgage in North Port, Florida - Pissed at BOA too
I am also pissed at BOA, my mortgage has always been paid on time. The reason I am pissed is because I had mortgage insurance taken out with my payment but they forgot to add that to the Everhome Mortgage. We were notified 2 weeks ago of the buyout and have been unsuccessful in contacting Everhome. My husband collapsed Sunday and is dying in ICU. Now what? Do I contact BOA? Get an attorney? They could have let us know of this sooner, what if we had been on vacation? I paid for this peace of mind and now with everything else it is just too much.
Review
Service
Loss
$45000
BOA sold my mortgage to Everhome as of June 2013 and I received a letter stating 'everhome is a dept collector' and we were 'subject to bankruptcy'; however, we had an old cleared bankruptcy and were not in forclosure. Our payments are always on time. Called the...
View full review
Review
Service
Loss
$1000
Everhome Mortgage in Columbia, South Carolina - Rodney Washington
I made a payment online to Everhome Mortgage company by using my iphone. Unfortunately and unbeknown to me the payment didn't go through even though I had no indication it didn't. I was notified via a phone call from them the next month after the payment was on its 30th late that I needed to make a payment.I agreed to make both payments at once as well as submited in writing a letter to the dispute department as to what happened. I also recapped my conversations along the way where their employee explained to me that they always have problems with online payments via smart phones. I also recapped that I had spoken to one of the associates just days after making the payment and he said nothing regarding the fact that my payment hadn't gone through. Due to their inferior systems as well as them sending a notification to the wrong address,and lack of notification, I asked that they not report me as 30days late to the credit bureau. ( Not to mention that I have been a loyal customer of theirs for over 10 years with no 30 day late history ) However, they did indeed reported me as being late ! Although I explained what happened, they refuse to reverse it. They dropped the ball and not me ! I used their tool to make the payment and they failed me !
Everhome Mortgage - MOST DISHONEST COMPANY EVER!!!!
Everhome Mortgage is a completely dishonest company who thrives on taking your money for things they make up! I.E. home inspection while your living in the house? Holding payments made on time! And unfair reporting to the credit bureaus! How do you live with what you've done to so many family's? I cannot believe anyone is willing to work for this company and do what they have there employees to do! I hate the fact that one day this will come back on the employees and there families! KARMA! It is truly a dog eat dog world, Or they couldn't sleep at night!
Review
Service
Loss
$1500
Everhome Mortgage in Bay City, Michigan - Confused to where my money goes...and NO straight answers
I don't even know where to start because there are so many lies from this company. They know how to contact me when I am thousands behind...but no call to when my payments go up and down. I have sent them over three thousand dollars within the last month and still, they say I am behind. Your mortgage payment should be the same every month right? According to them my payment goes up and down from month to month. No indication or curiosity call to let me know of this change but, somehow they are able to call or send a letter to let us know we are now thousands behind. This company needs some investigation from Government or something. They are taking good people for granted and also knows people will pay to keep their home. SHAME on you EVERHOME for making people go crazy and depressed. GET IT TOGETHER and STOP RIPPING people OFF.
Review
Service
Loss
$10000
Everhome Mortgage - Real Estate Agent
Evermore Mtg. refuses to close a short sale. Over a year now with verbal approval. One extension after another due to expired documents due to continued time extensions. Has any agent successfully closed a short sale with Evermore Mtg.? Home sits vacant as seller moved never realizing the postponed sales dates are part of dragging out the "short sale" process. Does anyone care at Evermore Mtg? The name should be "Nevermore Mtg." Anyone that works here should be ashamed to be associated with such a shabby place of business. Hopefully they will be closed soon and out of business due to their lack of service.
2 comments
Everhome Mortgage in Phoenix, Arizona - Refi effort complete waste of time
Was trying to do a refi of an existing Everhome mortgage. I was current, never missed a payment. Everhome processed my paperwork, kept losing information sent, including copies of documents they had previously sent me but "couldn't find". Verbal quotes over the phone were never the same in writing, and when finally I went to another company, was told quite rudely, "Well, if we had known you were considering someone else, we would have given you a better rate!" Their first quoted rate was better than that I finally received, while their written quotes to me rose 1/2% at each juncture. Would not recommend them to finance a cat purchase from the pound.
Everhome Mortgage in Houston, Texas - They won't follow a COURT ORDER!!!!????
I was awarded the House and Escrow. The EX gave up all rights, interest, and claim to the property, and escrow. They refused to take her name off the loan, so I sold my house. Now they refuse to take her name off of the final escrow refund check even though I sent them the Divorce Decree signed by a Judge. They said "The only way her name comes off the check is if she is dead!" Who do they think they are. I can't believe some of the other horror stories here. I am a Gulf War vet and have never been treated this bad. Dateline needs to do a story on these people. I don't know how they sleep at night! The Evalise said that Rosie (Both managers)had lied to me to get me off of the phone.
1 comment
Review
Service
Loss
$953
Tags
Everhome Mortgage - Refi from ***!
Simple refi and wanted my ex-wife off of the title. They couldn't and still haven't done anything right. Sent out their own notary from FL to CA with different quit claim deed that I had already sent them for someone else in AZ. Had my ex come over signed off on another quit claim that I printed myself. *** took her off the loan and took me off of the title. After 7 yrs got a notice from them about their mistake and signed more documents supposedly to correct it. THEY NEVER DID FIX THE TITLE!! Just found doing a refi with a different bank that took over the mortgage, Thank God.
Review
Service
Loss
$500
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Will the writer of the above comment please email me at vettewaxer@comcast.net, my daughters contract was just sold to Everhomes and I became alarmed at the customer comments. Thanks.