Everhome Mortgage
Reviews and Complaints
$930K
CLAIMED LOSSES
136
TOTAL REVIEWS
37.6K
PAGE VIEWS
Everhome Mortgage - Foreclosure
Update by user Jan 31, 2013
AFTER I POSTED THIS YESTERDAY, FOR WHAT IT'S WORTH, I WENT TO OUR ATTORNEY GENERAL'S WEBSITE AS WELL AND PLACED A FORMAL COMPLAINT, WE LIVE IN OHIO, SO IT WAS THE OHIO ATTORNEY GENERAL. NOT SURE IF IT'LL HELP, BUT AS I'VE SEEN OTHERS POST, THE MORE PUBLIC WE CAN MAKE OUR COMPLAINTS AGAINST EVERHOME MORTGAGE, THE BETTER THE CHANCES OF IT FINDING IT'S WAY TO SOMEONE IN A POSITION TO HELP PUT THESE THEIVES OUT OF BUSINESS.
KAYLA
Original review posted by user Jan 30, 2013
literally JUST found this website, and feel sick to my stomach when I read all the other consumer reviews. In 2011 our home was foreclosed on after a 2 year battle with Everhome, an attorney and having to file bankruptcy. EVERYTHING that people are saying on here about their collection practices are true. Everhome continued to raise the rate on our mortgage on a "fixed" mortgage until we couldn't afford the payments anymore. Each and everytime I'd call them, they were either rude or would transfer me to another department and low and behold somehow the call ALWAYS got disconnected. I responded to each and every one of their forms to fill out that they'd send us with their letter stating "We Want To Help"...I sent them return receipt request, about 9 times before we finally had to get an attorney, (whom still couldn't save our home). Amazing with those receipts there were signatures on them indication they in fact did reiceive the paperwork I would fill out and send in, only to have them tell me on the phone they never recieved the paperwork and when I'd give them the name on the reciept can you believe no one works there by that name!!! They even pulled that little stunt with our attorney. I could go on and on and on, but I wont. I JUST WANT TO SEE THESE THIEVES PUT IN JAIL, PAY JUSTICE FOR THE FINANCIAL INJURY THEY'VE CAUSED MY FAMILY, (OF 5 BTW), AND EVERYONE ELSE OUT THERE WHOM THEY'VE HURT. I will go to my grave never understanding how Everhome and mortgage companies like them have gotten away with the harm they've caused people. It literally got to a point where I would call them every hour from sun up til sun down just to try and make a point to these people I AM NOT AVOIDING YOU, you're obviously avoiding me, I recorded each call and turned those into my attorney, unfortunately to no avail. I want to throw a rock at my T.V. everytime I see a commercial about NOT AVOIDING YOUR CREDITORS, answer their calls, reach out to them, etc....I did just that and still got no where. We still lost our home, our credit is ruined! I will never trust a mortgage company again. I can only hope I will see justice done against Everhome/Everbank and all the companies like them, in my lifetime!ID
Service
Everhome Mortgage Mortgage
Everhome Mortgage - Customer Service
It took me 20 calls in one day to try and get a fax sent over to my other lender of mine. All that my new lender needed was a verification of mortgage. I paid my $30 and it took me 20 calls with reps stating at different scenario. It will be sent in 10 days, it will be sent by the end of business day, we need a written letter, no verbal authorization is fine, Not one Rep knew how to send a Verification of Mortgage to another lender....point blank I paid my $30 to have an verification of mortgage sent to Veterans United and they have yet to receive a simple fax. This is not my first customer service experience and Im sure it wont be the last. These reps are trained unprofessional, rude, and this company has NO business doing business in this country. This company needs to be investigated ASAP!
ID
Service
Everhome Mortgage Mortgage
Loss
$5000
Everhome Mortgage - Bayview loan loses your payment several times a year and charge late fees
This company is a ***. Last month I was sent a late fee notice of 212.02. However, I SENT IT CERTIFIED. Oh, well I received a *** apology and they of course reversed the late fee. Guess what happened this month??? I sent the payment, and once again, didn't get it, here's your late fee. This happened to me two years ago. DON'T get a loan with this company. They are a real ***. if you do get a loan, be prepared to certify your payments. Their online is horrible to. I warned you. I can't get away from them but you can by not getting a loan with them.
ID
Location
Chicago, Illinois
Service
Everhome Mortgage Mortgage
Loss
$212
Everhome Mortgage - Everhome
This company must have the stupidest people working for them. They asked me to send faxes to them for loan modification. I have had 3 days of I can't read this or that one. Then they call and ask me what page of the fax something was on. It seems like you could go through 3 pages and read them and know what is on them. These people must be retarded. I am one day from sheriff sale and this nit wit won't cancel it so that she can straighten out her paperwork. I hope this gets fixed today and I can resume my payments because next year I"m moving my loan somewhere else.
2 comments
ID
Location
Smithfield, North Carolina
Service
Everhome Mortgage Mortgage Modification
Everhome Mortgage Stealing from Home Loan Customers
Every month we try to make and additional payment, over and above our regular payment, to be applied to the principle only of our home loan. This practice is suppose to help you reduce the total amount of your loan faster. Everhome Mortgage, instead of applying that additional payment to principle, posts the payment as an additional regular payment with interest deducted. EVERY MONTH we have to call Everhome Mortgage to have the loan application corrected. This has been going on for over a year and we can not get them to do it correctly. Utlimately, if we were not on top of this and looking at our account every month, Everhome Mortgage would be STEALING hundreds of dollars from us EVERY MONTH!
ID
Location
Kansas City, Kansas
Service
Everhome Mortgage Mortgage
Everhome Mortgage - Ever home mortgage trying to take my home
Jan.2007 my mortgage was sold to everhome mortgage. they have made so many mistakes on my file that I now owe twice the amount that i bought the house for . all of it goes back to INHP selling my loan without sending in my payments. I am tired but I don't want to lose my home. Go to the HUD website and leave a message and also leave a tweet. I sent a tweet on the home page. If everyone does this maybe we can get something done. Also, us bank holds the loan and they do not believe in reducing the principal. Also, they lost a lawsuit and had to pay a few million dollars. Please go to the HUD web site and post your complaint.
1 comment
ID
Location
Indianapolis, Indiana
Loss
$40000
Everhome Mortgage - Pleae Tell Me We Can Sue EverHome Bank
In 2005 I became seriously ill and contacted EverHome to have my payments reduced. They refused to let us speack to ANYONE until we were 3 MONTHS behind. I can read we were not the only ones to run into this situation. We didn't want to wait, but, we knew with me out of work, and now disabled, we would fall behind. So, after the 3months we get letters saying they can FORECLOSE at anytime because we wer behind. We panic, come up with the money and now they tell us, we don't qualify for anything because we are caught up and need to be 3 months behind. This went on for 3 yrs. Finally, we are forced to modify because that is what EverHome told us was our ONLY option. Well, that was ok for a couple of months and them we are back to square one. Next, we fall behind and they say, "use these coupons (reduced payment) for 4 months, and be sure to pay on time (good faith payments). When you finish the coupons we will contact you about reducing your monthly payments." Same bull ***. We didn't hear anything after the final payment, so we called. They again say, you don't qualify for antything because we PAID our payments on time. Really bull ***, they said if we didn't pay on time, they would accept our application for lower payments. Gets better, just recently, April of this year, we applied for refinancing. They said we were pre- approved, and should not have a problem. Well, didn't hear from them June, or July, (told us had to check on our credit scores). End of July we get decline notices. Finally, Aug-Sept. we reach our loan officer, and he said we had to fix something on our reports. Well, I did, and we still get declined without and explanation that anyone could understand. I e-mailed and ask again why did we get declined. Not only didn't he respond, but I tried to get a loan from another bank and EverHome has us as delinquent so it now brought our score down. The first thing I told the loan officer was if it wasn't for your bank refusing to speak to use until we were 3months behind, we wouldn't have been delinquent. Please tell me there is a way we can sue this bank. Anyone out there who knows how we can crucify this bank, like they have done to all of us. They should be stripped of their loaning privileges.
5 comments
ID
Location
Southington, Connecticut
Service
Everhome Mortgage Mortgage
Everhome mortgage sharks
I have been hit with everhome mortgage companys step program which eventually takes you back to a higher payment, they also have me over paying taxes and insurance. There only advice is to apply again and then they deny you again. When you speak to the reps they are rude and its frustrating.These people dont help anyone, i havent found one person that they have helped, not even in the google search engine. If anyone can offer advice, any success stories please contact me at kp@flawlesshairdezigns.com. thanx Fyi: i have filed for 4 modifications and end in denial except for the first which put me in this step program
ID
Location
Livingston, New Jersey
Service
Everhome Mortgage Mortgage
Everhome Mortgage CO. Told us NOT to make payments
Everhome holds the mortgage on our investment property. The property was vacant for several months and we got behind in our payments. We finally got the house rented and called Everhome to see what we could do about getting caught up on the payments. They told us we could do a loan modification and roll the payments into the loan. (At this time we were 2 months behind) We asked specifically if we should start making payments and they said "NO, wait for the modification." So based on EVERHOME'S advice we didn't make our payments. After sending in the paper work for the loan app and modification, once by mail, TWICE by fax and multiple phone calls; Everhome notified us that we made too much money and could not qualify for the modifiation... SO instead of being a couple months behind which we could have made up, we are now over seven (7) months behind, basically impossible to make up, based on their advice!!! They currently have us scheduled for a forclosure sale, all the wihile saying they don't want the house. So not only do we lose the house, we have a foreclosure on on credit report. WE ARE PISSED...
ID
Location
Denver, Colorado
Service
Everhome Mortgage Mortgage Modification
Everhome Mortgage - EverPissed at Everhome
I am a man who is 100% disabled, and recieving SSI. Because of my disabilities, I pay very little for property tax, thank God. When HAMP first came out, I decided to see what kind of lower interest rate I could get. After all, the ads, said you could apply without being behind. That is one thing I have always made sure of, that I got the house payment paid, even if no one else got paid. Anyway, I filled out the application at the Everhome site, and the next thing I knew, we were denied, because we lost mitigation. Lost mitigation? How the *** did we lost mitigation, when we were never behind in our payment? So I called Everhome and hollered at them, and they transferred me around, and I finally got to talk to the little *** ant that processes the applications. He told me that we were behind in our payment. He also said that it was not his fault that we got behind on the payments. A real sarcastic little ***. They got their money from the govt. for our application, that is what most of them want anyway. After discussing it with him, and telling him how wrong he was, I talked to someone above his position, and a couple of people up the ladder from there, and it was finally admitted that I was not behind on my payments, and I insisted that they send me a letter showing that I have never been behind on my payments. Surely if I had not handled it that way, we would have been one of the statistics living on the street. Be careful out there yall, the Bank With the Most Homes in the End Wins!!!
ID
Location
Dallas, Texas
Service
Everhome Mortgage Mortgage
Everhome Mortgage - Everhome commits fraud how do I prove?
We ran into foreclosure about two years ago with Everhome, we were able to save our home by making triple payments for 4 months. This year we got behind due to a temporary problem, we were behind one payment due as well. We sent in the 1st payment and then were getting ready to send in the 2nd payment and then we would have been caught up for another 2 or 3 weeks. We got a letter stating we were in pre-foreclosure, We called and found out they sen our 1st payment back and foreclosure is about to begin. We have all the money to catch up on our payments, now they are charging us attorneys fees of 2,000 and also foreclosure fees of 5,000, we have to come up with 8,000 to save our house. We also carry PMI and think they just want our house because the PMI will give them their money back. We have no problem paying the house payments that we are behind as we have still been saving our money, but how can we catch up without having to pay their fees
4 comments
ID
Location
Cincinnati, Ohio
Service
Everhome Mortgage Mortgage
Everhome Mortgage - EVERHOME FRUAD COMMITERS
WELL HOW ABOUT A HOUSE FLOODING THE INSURANCE COMPANY COMING OUT TO GIVE ME THE INDURANCE CHECK. EVERHOME TELLING THE INSURANCE COMPANY THE HOUSE IS IN FORECLOSURE THEY CANCEL MY CHECK WRITE EVERHOME THE CHECK NO IDEA WHAT THEY HAVE DONE WITH THE MONEY.. AND STILL TO THIS DAY THE HOUSE REMAINS IN MY NAME OVER 2 YRS LATER.. STUCK WITH A FLOODED HOUSE NO MONEY TO FIX IT...THATS RIGHT THEY HAD CONTACTERS COME AND WORK ON THE HOUSE WITH BUILDING PERMITS IN MY NAME WITHOUT MY KNOWLEDGE.. DO NOT DO BUSINESS WITH THESE PEOPLE RUN AWAY RUN AWAY.
ID
Location
Nashville, Tennessee
Service
Everhome Mortgage Mortgage
Loss
$50
Everhome Mortgage - Everhome Refi bait and switch
DO NOT USE EVERHOME!! IF YOU ALREADY DO, DON'T USE THEM TO REFINANCE. I have been a great customer to them for some 4 years. Electronic pay, so never late. My 6.25% loan is through Fannie Mae, so I wanted to refi using the harp program. Everhome sent me all kinds of emails and letters that I would need no appraisal and get a 3,75% rate. 3 times I tried to refinance, and 3 times I dropped it after I was told my house was not "On the list" of homes that did not require an appraisal, and to boot got a much higher interest than advertised. I am wrapping up a refi with Quicken Home Loans - no appraisal fee, 4.25 precent. The origination fees are perhaps $200 higher than I think they should be, but the loan was approved in 48 hours. VERY easy. SCREW EVERHOME!!!!!!!!
1 comment
ID
Location
Washington, District Of Columbia
Everhome Mortgage - Do not get a loan with Everhome bank
I refinanced with Everhome bank, I make my payments on time. Albeit Everhome sent my $$ back..I got a notice of delinquency...I called & spoke with LaToya who informed me if I make my payment that I would be current...I immediately make the payment & my payment is sent back. Now I am charged with a delinquency I feel is unjust... after several calls to correct the problem..I hate this bank. I wish I never heard of this bank. If i could I would refinance...I have never been late with a mortgage payment in my , you will just have to take my word on that.
1 comment
ID
Location
Los Angeles, California
Service
Everhome Mortgage Mortgage
Everhome Mortgage - Everhome does not honor verbal agreements
after falling behind our mortgage payments because of medical and employment changes. We had an over the phone settlement agreement with everhome to catch up late payments. I wrote and sent out the check as agreed. Everhome returned the check 30 plus days later, saying they didnt recieve the money in time, and within a couple days served forclosure papers on our property. Everhome is very aggressive filing forclosure papers. Make sure you get any agreements in writing. Everhome likes lining their pockets with added late fees to your account that are created by themselves by not honering their own agreement. jwp
ID
Location
Fort Dodge, Iowa
Service
Everhome Mortgage Mortgage
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My mortgage was just sold to Everhome. I had just began the paperwork to start a loan modification with BofA and now this.
I'm told Everhome is impossible to work with and I have yet to hear of anyone who actually got a decent modification.
I might as well let the house go into foreclosure. I just wonder how fast they are at foreclosing
I too have issues with Everhome. Everybody there talks ghetto, and they don't know ANYTHING!!!
I have spent the past 7 months trying to get a short sale approval, and Everhome keeps losing paperwork and asking for more paperwork. Then, when we finally get an approval, it's taking an extremly long time to get our letter (were still waiting) It seems like they are doing this on purpose because they don't want me to sell before the end of the year.