Everhome Mortgage Complaints and Reviews

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Everhome Mortgage
Main address: P.O. Box 2167 32232 Jacksonville FL
800.669.9721, 904.281.6380, http://www.everbank.com/forms/general/000MailForm.aspx?type=gen&TB_iframe=true&height=500&width=350
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  • Aug 19, 2013
  • Loans and Mortgages
  • Mortgager
  • 6
  • 158

After speaking with the U.S. department Of Justice on the phone, they asked me to send some details about my experience with Everhome Mortgage and this is what I emailed them:> !!!! This is to alert you about a so-called mortgage management company called Everhome Mortgage having offices in Atlanta, GA., Jacksonville Fl. and maybe other locations, I don't know. Our first communique with this... Read more

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  • Aug 02, 2013
  • Loans and Mortgages
  • Atlanta, Georgia
  • Everhome Mortgage Refinance
  • 88

I was told if I refinance I could get a certain rate. They tell me the rate is locked and then drag the process out for 2 months. Then they tell you the rate increased. After you've waited believing your payments would drop and after you've paid their application fee. This is what they do to get you in the door. They waste your time knowing they were never going to give you a low rate in the... Read more

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  • Jul 13, 2013
  • Loans and Mortgages
  • Matthews, North Carolina
  • Sold Mortgage
  • 1
  • 96

BOA sold our mortgage to Everhome. We have. Received NO communication from the new lender until we received a notice that a late fee was added on 7/3/13. Under the terms of our loan with BOA, late fees were assessed on the 16th of the month. In addition, we have NOT yet received any information as to where to make a payment. Payment was made to BOA. No lender should have contacted us with... Read more

Was this review helpful? 5 0

  • Jul 04, 2013
  • Loans and Mortgages
  • North Port, Florida
  • Mortgage
  • 106

I am also pissed at BOA, my mortgage has always been paid on time. The reason I am pissed is because I had mortgage insurance taken out with my payment but they forgot to add that to the Everhome Mortgage. We were notified 2 weeks ago of the buyout and have been unsuccessful in contacting Everhome. My husband collapsed Sunday and is dying in ICU. Now what? Do I contact BOA? Get an attorney? They... Read more

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  • Jul 02, 2013
  • Loans and Mortgages
  • Bensalem Township, Pennsylvania
  • Home Mortgage
  • 113

BOA sold my mortgage to Everhome as of June 2013 and I received a letter stating 'everhome is a dept collector' and we were 'subject to bankruptcy'; however, we had an old cleared bankruptcy and were not in forclosure. Our payments are always on time. Called the company and received a 'we're sorry' but no new letter acknowledging we are not in forclosure or bankruptcy will be sent. I was... Read more

Was this review helpful? 3 0

  • Jul 01, 2013
  • Loans and Mortgages
  • Columbia, South Carolina
  • Online Payments
  • 96

I made a payment online to Everhome Mortgage company by using my iphone. Unfortunately and unbeknown to me the payment didn't go through even though I had no indication it didn't. I was notified via a phone call from them the next month after the payment was on its 30th late that I needed to make a payment.I agreed to make both payments at once as well as submited in writing a letter to the... Read more

Was this review helpful? 1 1

  • Jun 12, 2013
  • Loans and Mortgages
  • Home Mortgage
  • 125

Everhome Mortgage is a completely dishonest company who thrives on taking your money for things they make up! I.E. home inspection while your living in the house? Holding payments made on time! And unfair reporting to the credit bureaus! How do you live with what you've done to so many family's? I cannot believe anyone is willing to work for this company and do what they have there employees to... Read more

Was this review helpful? 2 0

  • May 21, 2013
  • Loans and Mortgages
  • Bay City, Michigan
  • 113

I don't even know where to start because there are so many lies from this company. They know how to contact me when I am thousands behind...but no call to when my payments go up and down. I have sent them over three thousand dollars within the last month and still, they say I am behind. Your mortgage payment should be the same every month right? According to them my payment goes up and down from... Read more

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  • May 20, 2013
  • Loans and Mortgages
  • Short Sale On Real Property
  • 2
  • 90

Evermore Mtg. refuses to close a short sale. Over a year now with verbal approval. One extension after another due to expired documents due to continued time extensions. Has any agent successfully closed a short sale with Evermore Mtg.? Home sits vacant as seller moved never realizing the postponed sales dates are part of dragging out the "short sale" process. Does anyone care at Evermore... Read more

Was this review helpful? 1 0

  • May 13, 2013
  • Loans and Mortgages
  • Phoenix, Arizona
  • Refi Loan
  • 111

Was trying to do a refi of an existing Everhome mortgage. I was current, never missed a payment. Everhome processed my paperwork, kept losing information sent, including copies of documents they had previously sent me but "couldn't find". Verbal quotes over the phone were never the same in writing, and when finally I went to another company, was told quite rudely, "Well, if we had known... Read more

Was this review helpful? 4 0
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